For those who wish to refund their tickets for the following shows, please look through the information below.

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■Refund Period
15 Apr ~ 15 May

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■Concerts Available for Refund
2011/4/9(Sat） Saitama Super Arena
-> 2011/10/18(Tue） Saitama Super Arena

2011/4/10(Sun） Saitama Super Arena
-> 2011/10/19(Wed） Saitama Super Arena

2011/4/16(Sat） Nippon Gaishi Hall
-> 2011/10/12(Wed） Nippon Gaishi Hall

2011/4/17(Sun） Nippon Gaishi Hall
-> 2011/10/13(Thu） Nippon Gaishi Hall

2011/4/23(Sat） Osaka Jou Hall
-> 2011/9/30(Fri） Osaka Jou Hall

2011/4/24(Sun） Osaka Jou Hall
-> 2011/10/1(Sat） Osaka Jou Hall

2011/4/29(Fri PH） Shizuoka Ecopa Arena
-> 2011/10/5(Wed） Shizuoka Ecopa Arena

2011/4/30(Sat） Shizuoka Ecopa Arena
-> 2011/10/6(Thu） Shizuoka Ecopa Arena

* For refunds for the cancelled shows on 2 and 3 July at Sekisuiheim Super Arena, more details will be announced at a later date.

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For more information on refund methods.

◆For those who purchased through TA Fanclub

Return the tickets on hand via 「Special Registered Mail」 by 15 May. Include your address and name.
A refund will be made via 「Postal Transfer Certificate」 at a later date.

– For those who have not yet been issued a ticket, please mail us the preorder slip instead.
– For those who wish to refund for multiple concerts, please mail out the tickets to each show separately. (A refund of 240yen will be made to you for this)
– If there are people whom you know are refunding tickets for the same show, please send them all together for easier processing.
– The 「Postal Transfer Certificate」 refund will be sent out by end of June.
– Post your 「Postal Transfer Certificate」 into the green postbox at the Postal Savings Bureau Office. Confirm your identity with the staff and collect your refund within the time period stated on the Certificate.
– Please send us the correct tickets. A mail with just information on paper without the actual tickets will not receive a refund.

Address.
〒150-0011　東京都渋谷区東1-2-20 住友不動産渋谷ファーストタワー　
ぴあ株式会社　ライブプロモーション第一グループ「浜崎あゆみファンクラブ　公演日・会場」宛

– Please fill in the concert date and venue in the above address. If not, the mail may be lost and no refund will be given.
– The following address only receives tickets sold via TA Fanclub. For tickets bought through other means, please follow their respective procedures for refund instead.

Information to include when returning the tickets.
1. Return address
2. Name
3. Contact Number
4. Price of returned tickets
5. Number of returned tickets

Refund Components.
1. Ticket Price (depends on number of tickets)
2. Handling Fee / 600yen per ticket (depends on number of tickets)
3. Mailing Fee / 600yen (for single mail)
4. Additional Mailing Fee / 240yen (if multiple mails were sent)

Enquiries
《How to get refunds》
TicketPia Information 0570-02-9111 （10:00～18:00）
– For those who have lost their tickets during the earthquake, please contact too.

《If you did not receive 「Postal Transfer Certificate」》
TicketPia Mail Centre 0570-02-9596 （10:00～18:00）
– For those who have not received the Certificate by mid-July.

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◆For those who purchased through 7/11 Preorders

For those who purchased tickets through 7/11 during the time period 13 Feb ~ 21 Feb, please return to the outlet where you received the purchase slip from.
You can check the outlet name, which is printed on the bottom left of the purchase slip.

Note.
For those who have yet to redeem their purchase slip, please do so at the nearest outlet first. Then, redemption may not be possible until after 10:00 the next day, so take note.

[Information] 0570-02-9111（10:00～18:00）

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◆For those who purchased through TicketPia

Please check the refund guide at the following URL.
http://pia.jp/refund-guide/

[Information] 0570-02-9111（10:00～18:00）

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◆For those who purchased through a-ticket!

Please check the refund chart at the following URLs.
【For PC】　http://w1.onlineticket.jp/tkt1/web/refund/refund2/index.html
【For mobile】　http://w1.onlineticket.jp/mtkt1/web/refund2/index.html

When making enquiries, please make your personal situation known, and the best refund method will be chosen for you.

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◆For those who purchased through e+

Please check the refund chart at the following URLs.
【For PC】　http://eplus.jp/page/eplus/refund2/index.html
【For mobile】　http://eplus.jp/msys/web/refund2/index.html

When making enquiries, please make your personal situation known, and the best refund method will be chosen for you.

[Information] http://eplus.jp/qa/
Enquiry Category -> 『Concert Cancellation Refund』
0570-06-9911 （10:00～18:00）

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◆For those who purchased through Lawson Ticketing

Please return to the outlet where you redeemed your tickets from.
Refunds can be redeemed from the Loppi machine situated inside Lawson.

▼ For a guide to using Loppi machine
http://l-tike.com/oc/lt/haraimodoshi/

[Information] 0570-000-777 （10:00～20:00）

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◆For those who purchased through JCB Ticketing

JCB Ticketing http://ticket-j.com/
Please return to the Lawson outlet where you redeemed your tickets from.
Refunds can be redeemed from the Loppi machine situated inside Lawson.

▼ For a guide to using Loppi machine
http://l-tike.com/oc/lt/haraimodoshi/

[Information] JCB Ticketing Hotline 0570-000-741　(10:00～20:00）

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◆For those who purchased through other means

Please check with the event venues for enquiries.

・Saitama Super Arena Shows
⇒Kyodo Tokyo　0570-064-708　http://kyodotokyo.com/

・Nippon Gaishi Hall Shows
⇒Sunday Folk Promotions　052-320-9100　http://www.sundayfolk.com/

・Osaka Jou Hall Shows
⇒Kyodo Information　06-7732-8888　http://www.kyodo-osaka.co.jp/

・Shizuoka Ecopa Arena Shows
⇒Sunday Folk Promotions Shizuoka　054-284-9999　http://www.sundayfolk.com/

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